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Internet Privacy Policy
INTRODUCTION:
We have a strong commitment to providing excellent service to all
of our customers, including respecting their concerns about privacy.
We understand that visitors to our website may have questions about
whether and how this website collects and uses information. Accordingly,
we have prepared this statement to inform you of our privacy principles.
Use of this website by you will be deemed as your acknowledgment
and acceptance of this privacy statement.
BROWSING: Visitors who browse this website do so on an anonymous
basis. We have not configured this website to collect any information
from your computer without your input. This means that, unless you
voluntarily and knowingly provide us with information, we will not
know your identity, your e-mail address, or any other information
identifiable to you.
INTERNET PROTOCOL (IP) ADDRESS: An IP address is a number
that is automatically assigned to your computer every time you browse
the Internet. When users request a page from our site, our servers
log the user's current IP address. We use IP addresses to help diagnose
problems. We do not link IP addresses to anything personally identifiable.
Thus, each user session is anonymous.
INFORMATION: When we need to collect information from you,
we will ask you to voluntarily supply us with the information we
need. For example, if you would like to make a reservation at one
of our hotels, we will ask you for information such as name, address,
telephone number, e-mail address, credit card type, credit card
number, expiration date and room preference (non-smoking room or
no preference) to process your reservation. We will use your e-mail
address to send a confirmation and, if necessary, might use the
other information to contact you for help to process the reservation.
When we ask you for personal data when making a reservation or purchasing
a gift certificate, including your name, address and credit card
data, it is transferred over a Secured Sockets Layer (SSL) line
provided you are using a SSL enabled browser such as Microsoft Internet
Explorer or Netscape Navigator. This ensures that your information
is encrypted as it travels over the Internet. This secure mode is
enabled before any such information is transmitted from your computer.
You will know you are in secure mode when the padlock icon in the
lower right hand corner of the computer screen appears in the locked
position. In addition, when accessing a secure server, the first
characters of the site address with change from "http" to "https".
After information reaches us it is stored on a secure server that
resides behind a firewall that is designed to block access from
outside the Company.
We may also ask you to fill out an online customer survey, to obtain
your suggestions or comments about your use of our services, or
for similar purposes. Providing this information is voluntary. We
also, at times, may use an interactive dialogue product to assist
visitors while on certain web pages. The content of the dialogue
is not identifiable to you unless you voluntarily provide us with
your name or other information regarding your identity. The dialogue
product is used only to facilitate your visit by providing the additional
information you request, and the content will not be stored and
used by us except for quality assurance and statistical analysis
purposes, so that we can better anticipate our prospective customers'
needs.
COOKIES: Like many companies, from time to time we may use
"cookie" technology on our Site. When you visit our site, the cookie
tells us whether you've visited us before or are a new visitor,
where you were referred from and also tells us if you booked. The
cookie does not track any personal information about you or provide
us with any way to contact you, and the cookie does not extract
any information from your computer.
USE OF INFORMATION: We treat the information you provide
to us as confidential information; it is, accordingly, subject to
our company's security procedures and strict corporate policies
regarding protection and use of confidential information. Because
laws applicable to personal information vary by country, our hotels
or other business operations may put in place additional measures
that vary depending on the applicable legal requirements. Information
is generally processed and stored in the United States, in which
data protection laws are not as comprehensive as in the European
Union. Information gathered is used only for the purpose for which
the information was collected and is not used or shared with other
companies. The personal information you provide to us for making
a reservation is made available to the applicable hotel for the
purpose of meeting your reservation request. If you cancel your
reservation, the information is stored for record keeping purposes
only and is not accessed again. After completing your stay the information
you provide may be used for direct marketing our hotel. We may use
the services of a third party mail house for the sole purpose of
mailing materials.
DISCLOSURE OF INFORMATION & OPT-OUT: We will not sell, trade,
rent or release such information to entities outside of the family
of hotels, for their use without your approval and giving you the
opportunity to opt-out.
Links to Other Sites: If you choose to leave this site via
links to other hotel sites, including those of advertisers, we are
not responsible for the privacy policies or content of those sites,
nor are we responsible for the cookies those sites might deposit
on your hard drive.
MINORS: Our web sites do not sell products for purchase by
children. If you are under 18, you may only use our web sites with
the involvement of a parent or guardian.
LEGAL ISSUES: We will disclose personal information when
required by law or in good faith belief if such action is necessary
or desirable to comply with the law, protect or defend the rights
or property of our hotels, the site or its users.
PRIVACY STATEMENT CHANGES: In the future, we may need to
change the privacy statement for our properties. All changes will
be made here so that you will always know what information we gather,
how we might use that information and whether we will disclose it
to anyone. Changes in the privacy statement will only affect our
treatment of information supplied by you to us following the effective
date of such changes, i.e., for information supplied by you prior
to the change in the privacy statement, we will continue to honor
the obligations of the privacy statement, for such information,
in effect when the information was originally supplied by you. Information
entered or re-entered following a change in the privacy statement
will be governed by the new privacy statement.
CONCLUSION: Your privacy concerns are important to us. We
hope this privacy statement has been helpful to you. If you have
any questions about this privacy statement or privacy concerns please
contact us.
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