Reservations General Info

Thinking of making a reservation? Here are a few things to keep in mind:

Reservation Guarantee

Hawthorn will never intentionally give your suite or room to another guest if you have a pre-paid reservation, have paid an advance deposit on your room, or have guaranteed your arrival with a credit card. Occasionally, rooms with guaranteed reservations are not available because another guest does not check out as scheduled or because of an unintentional error. If a suite or room is not available, we will make every effort to find accommodations for you at nearby Hawthorn, or a comparable hotel. Hawthorn will pay the full cost for the first night's lodging, reimburse your transportation to the alternate location and pay the cost of a telephone call to notify your home or office of your change in accommodations.

Rates

All rates provided should always be verified with the individual property you are planning to visit. Some rates for special events may not be listed. Rates reflect factors such as seasonality, suite or room location, and weekend or weeknight stay. Rates do not include federal, state, provincial or local taxes and are subject to change without notice.

Arrival Deadlines
Arrival hold deadlines are 4PM local time unless you are otherwise notified when you make your reservations. If you will be arriving later than the arrival hold time, you will be asked to guarantee your suite or room reservation with a major credit card.

Deposits
Some properties require a deposit to hold a reservation. Credit Cards All Hawthorn properties accept the following major credit cards: VISA, MasterCard, American Express, Discover, Diner's Club and Carte Blanche.

Check-In/Check-Out
Check-in time: 3pm
Check-out time: 12pm noon

ADA-Approved Rooms
Most Hawthorns have a designated number of suites or rooms that are available for travelers with disabilities.

Non-Smoking Rooms
Non-Smoking suites and rooms are available at all Hawthorns.

Families and Children
There is never an additional charge for children occupying the same suite or room with their parents. Be sure to contact the hotel of your choice for any getaway packages that may be available.

Pet Policy
Some Hawthorn locations allow pets in guest suites or rooms. A minimal fee or deposit may be required, and will be indicated in the rate information section of the individual listing.

Guest Services
All Hawthorn Suites, Hawthorn Suites LTD, Hawthorn Inn & Suites, Hawthorn Hotel & Suites and Hawthorn Suites Golf Resorts are independently owned and operated. If you experience any problems during your stay, be sure to contact the general manager or the hotel ownership who will be glad to assist you. If you are unable to resolve the matter at the property, please feel free to call the Guest Services Department at 1-888-777-7511.

Links
Broiler Steakhouse

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